Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your safety.
Infection control has always been a top priority for our practice and you may have seen this during your visits to our office. Our infection control processes are made so that when you receive care, it’s both safe and comfortable. We want to tell you about the infection control procedures we follow in our practice to keep patients and staff safe.
Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC), and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued. We do this to make sure that our infection control procedures are current and adhere to each agencies’ recommendations.
Due to the recent Covid-19 pandemic, you may see some changes when it is time for your next appointment. We made these changes in accordance with recently published guidelines from the three agencies mentioned in the above paragraph. We are happy to make these slight modifications to help protect our patients and staff. For example:
- We ask that you arrive 10 minutes prior to your scheduled time to allow us the ability to complete your screening.
- Please wear your mask, if you have one, to your appointment. If you arrive without a mask we will provide you with one to wear.
- Someone from our staff will take your temperature prior to your appointment.
- Our waiting room will no longer offer magazines, books, and so forth since those items are difficult to clean and disinfect.
- Appointments will be managed to allow for social distancing between patients. It will be hard for us to accommodate last-minute schedule changes due to a limited number of appointment options.
- We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any one time.
We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. To make an appointment, please call our office at (816)233-0142.
Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors, and friends.
Dr. Charles and Dr. Smith